Privacy Policy
How we collect, use, and protect your personal information.
Last updated: November 2024
Introduction
Harbor-crater respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name, job title, and company affiliation provided when you contact us
- Contact Data: Email address and any other contact information you provide
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform
- Usage Data: Information about how you use our website, including pages visited and navigation patterns
- Communications Data: Records of correspondence and communications with us
How We Collect Information
We collect personal data through:
- Direct interactions when you complete forms on our website or correspond with us
- Automated technologies including cookies and similar tracking technologies
- Third-party sources including analytics providers
How We Use Your Information
We process your personal data for the following purposes:
- To respond to enquiries and provide requested information about our services
- To manage our relationship with you, including providing updates about projects
- To administer and protect our business and this website
- To analyse website usage and improve our services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
- Legal Obligation: Where processing is necessary for compliance with a legal obligation
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
Enquiry data is typically retained for two years from the last interaction unless you request earlier deletion or we enter into a business relationship requiring longer retention.
Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with:
- Service providers who assist with website hosting and analytics
- Professional advisers including lawyers and accountants where necessary
- Regulatory authorities where required by law
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
To exercise these rights, please contact us using the details below.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised manner. We limit access to your personal data to those who have a business need to know.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
For questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.